I’ve been thinking about my best clients and what differentiates their performance from the rest. I’ve come to the conclusion that they are superior in three ways:

  1. They set a clear, compelling and profitable direction for their business;
  2. They engage the whole organisation in pursuing this direction, so that every team and function is clear on their role and feels part of its success; and
  3. They demonstrate discipline and perseverance in the pursuit of their objectives by setting clear priorities, allocating resources appropriately, holding people to account, celebrating successes and making necessary corrections along the way.

All my clients are busy, talented people who are striving to improve the performance of their organisations, often in difficult trading conditions, but the best excel in these three areas.

Which of these three leadership behaviours do you consistently demonstrate and which do you believe you need to develop?

© Stuart Cross 2012. All rights reserved.