Hot Tips

My Hot Tips To Assist You

Stuart has compiled several articles to help you with your strategy, innovation, customer experience, performance improvement and leadership.

11 Ways To Achieve More From Your Strategy Off-Sites

Here are my top 11 ways to get more from strategy retreats and off-sites

Don’t Invest In Initiatives, Invest In Strategies

Why is a focus on detailed initiative appraisals unhelpful? There are two major problems:

How To Achieve Your Goals At The Speed Of Light

Doesn’t light always travel at that velocity? Well, not quite, as it turns out.

Strategy’s 7 Fatal Flaws

In my experience, many successful CEOs and senior executives dislike the time they have to spend on developing strategy.

The 5 Questions Your Strategy Should Answer

What is a strategy? This seemingly simple question can lead to a wide variety of answers.

The 12 Characteristics of Strategic CEOs

The business leaders who are best able to tackle and drive strategy, are those who display the following behaviours and characteristics:

The Top 5 Innovation Killers

Innovation has never been more important to companies as it is now. Here are my top five killers of successful innovation.

Build A Vision With Cut-Through

The vision statements of many organisations have no resonance outside the boardroom. An effective vision statement has three key elements.

Don’t Ask Customers, Observe Them

I have found that there is an inverse relationship between the length of a customer research report and the quality of its insights.

Don’t Let Planning Kill Strategy

What is your reaction when you hear the phrase “strategic planning”?

Great processes versus great experiences

Are you giving your front line teams the power to deliver a great customer experience?

Growth Riffs 18 - The Innovation Tightrope Walk

I once read an interview with a tightrope walker who said that it’s not the first step of the walk that is the most important; it’s the second.

How To Bring Your High-Level Strategy Down To Earth

High-level strategy is as useful to most workers in an organisation as a high-flying airliner is to people in a bus queue.

How To Communicate Your Strategy

Here are eight ways that you can improve your ability to communicate your company’s strategy:

The Complex Links Between Employee and Customer Engagement

Getting engagement right is hard work, and often takes years of effort and persistence.

Top 10 Strategy Pitfalls

Here are my top 10 strategy pitfalls. How many of these are evident in your business?

5 Reasons Your Business Must Be Faster

If some of the biggest, strongest and most powerful corporations can decline so rapidly then no company is safe

8 Strategy Home Truths

Which of these could help your organisation develop a better strategy?

Are you afraid of success?

Here are five tactics you can use to develop and enhance your self-confidence:

5 Ways To Improve The Success Rate Of Your Business Proposals

Here are five ways in which you can improve your chances of getting your ideas heard and approved.

Are you letting planning kill strategy?

In my experience many CIOs are so focused on planning and implementation that they neglect strategy.

5 ways to reduce control and deliver better results

Here are 5 indicators that your organisation has installed too much street furniture.

Are you limited by false assumptions?

If you feel that you have a radical, but exciting alternative solution, here are the steps to take:

How to be more effective by making fewer decisions

There are three practical ways that you can release time by focusing your efforts on fewer, more important decisions.

5 Ways To Grow Sales Without Product Innovation

There are many other ways to grow sales that are often both quicker to deliver and provide better returns.

Are you a Red Kite decision-maker?

The fundamental question in this process is whether, like the Red Kite, you trust your judgement and are willing to act in line with it.

Becoming Great At Failure

Most corporations detest failure. It’s a word that brings to mind the image of a P45 and a black bin bag of hastily collected office belongings.

How to cut costs effectively

Management’s challenge is to deliver cost savings that help both short-term profit performance and longer-term value growth.

Lessons from the Tour de France

What’s your strategy for long-term success through these difficult economic times?

You can’t chase two hares

The pressure for you to be busy rather than effective comes from three main sources:

Why executives try to do too much

The biggest flaws I see in most executive teams is their desire to do too much.

Why Innovation Efforts Fail

What holds our companies back, and why is breakthrough innovation so rare? Here are five factors that prevent successful innovation.

10 Dimensions of Great Customer Service

Although most executives talk about the importance of customer service, far fewer are able to succinctly describe what they mean by this term.



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