I’m delighted to announce the publication of my latest ‘white paper’, The New Rules Of Retailing. The paper, which I’ve written in conjunction with Hewlett Packard, provides practical ways for retailers to focus their efforts in building true multi-channel and omni-channel businesses.

The past decade has seen unprecedented change in retail, and the pace of this ‘retail revolution’ continues to grow. New players such as Amazon, Asos and Ebay have rapidly become market leaders, while some traditional players, including Woolworths, Comet and, recently, HMV, have been forced to close.

But it’s not all doom and gloom for bricks and mortar retail. Many players have risen to the challenge and are not only surviving; they’re thriving. The New Rules Of Retailing provides real-life case studies of success and will help retail leaders to build their strategy for growth in a multi-channel, uncertain market.

The paper answers key questions, including:

  • What are the real driving forces of the retail revolution?
  • What are the new organisational capabilities that are essential to success?
  • How can retailers step-change their speed and agility to take advantage of these opportunities and avoid decline, without taking on excessive risk?

To download your copy of this complimentary report, simply click here, and if you’d like to discuss the findings in more detail call me on +44-(0)1636-526111.

© Stuart Cross 2013. All rights reserved.