The Unbalanced Scorecard

My big problem with the Balanced Scorecard approach to strategy and performance management is that is, well, too balanced. It makes everything of equal importance. In most Balanced Scorecard projects and reports I’ve seen, there is a general assumption that all goals...

Willpower Beats Horsepower

Meanwhile, a much smaller client, with revenues no greater than £50 million has made great strides with its priority initiatives. The team has implemented new IT systems, significantly grown its on-line sales channel and invested in new product launches. As a result,...