Next Time I’m Backing The Hare

Aesop has a lot to answer for. His fable of how the tortoise beat the hare has persuaded generations of children and business leaders alike that ‘slow and steady’ wins the race. It doesn’t. In 99 cases out of 100, it is the fast and nimble that win the race. Aesop’s...

New e-Book: Business Rocks

I’m delighted to let you know that I’ve just published a free new e-book called Business Rocks. It contains some of the best of my Five-Minute Friday Focus newsletters and includes 25 provocative and practical insights that you can use with your team to improve the...

We’re Not Happy Till You’re Not Happy

I must be getting old; I’m certainly getting grumpy. First, my new ‘mate’ at Carphone Warehouse, Gaz, thought that I’d gone into his shop to try and be his friend, rather than to buy a new phone.  When it came to payment he finally stopped calling me ‘mate’ and, after...