New Speaking Testiominal: Linclon Marketing Club

I recently spoke at the inaugural meeting of the Lincoln Marketing Club. Here’s what the head of the club, Fiona Debell, said about my session: “Stuart’s ability to engage the audience was superb. His session was relevant, appropriate and beneficial to all. I would...

The Key To Customer Advocacy

My new article, The Key To Customer Advocacy, has just been published on Bill Lee’s Reference Point blog – click here. Bill is a US-based expert in managing customer relationships, and you can find out more about him and his work here. © Stuart Cross 2012...