The Unbalanced Balanced Scorecard

My big problem with the Balanced Scorecard approach to strategy and performance management is that is, well, too balanced. It makes everything of equal importance. In most Balanced Scorecard projects and reports I’ve seen, there is a general assumption that all goals...

The CEO’s Role In Strategy Development

The CEO (or business unit leader, or departmental leader) should not be carrying the full burden in strategy development. Instead, focus your efforts on these 11 roles: Set the goals and ambition. It is your job to say how high the bar should be raised. Managing the...